Shipping Policy

Last updated: July 2026

We are committed to delivering your order safely and on time. This Shipping Policy explains how we process, dispatch, and deliver orders across India.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays are processed on the next working day.
• All laptops undergo a final quality inspection before dispatch.

Shipping Coverage

• We deliver to most locations across India.
• Delivery availability depends on the serviceability of your PIN code.
• Remote locations may require additional delivery time.

Estimated Delivery Time

• Metro Cities: 2–4 business days.
• Other Cities & Towns: 3–7 business days.
• Remote Areas: 5–10 business days.

Shipping Charges

• Free shipping may be available on selected products or promotional offers.
• If shipping charges apply, they will be displayed during checkout before payment.
• Additional courier charges, if any, will be communicated before dispatch.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp.
• You can also track your order using the Track Order page on our website.

Delivery Guidelines

• Please ensure someone is available to receive the package at the delivery address.
• Inspect the package before accepting delivery.
• If the package appears damaged or tampered with, refuse delivery and contact our support team immediately.

Delayed Shipments

• Delivery timelines may be affected due to weather conditions, natural disasters, strikes, or courier delays.
• We will keep you informed in case of significant shipping delays.

Incorrect Address

• Please ensure your shipping address and contact number are accurate.
• We are not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.

Need Help?

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team through the Contact Us page or email us at support@laptopex.com.